Job details
CUSTOMER SERVICE AGENT - PFW002732
Excellent communication skills will be essential as you will be handling telephone calls from customers, dealing with members of the public who are collecting parcels, and liaising with drivers. For this role you will need to take ownership for improving our service and to be customer focused to ensure parcels are delivered to time scales. You must be . compute literate as you will be responsible for monitoring message screens and inputting information from databases. Occasionally you may be required to undertake driving duties within your role, so you will need to hold and produce a full driving licence, with no more than 6 penalty points.. Please apply on line at www.royalmail.com jobs quoting reference number.. Pension: No details held.
Occupation
CUSTOMER SERVICE AGENT - PFW002732
Industry
Accounting, legal, social science and artistic pro
Jobtype
fulltime