Job details
2nd Line IT Support -Back Shift 1103-180
This Vacancy is being advertised on behalf of First People Solutions Group who is operating as an employment agency. Possess superb communication skills both written and verbal. Have proven 2nd line support experience. Have a broad range of technical knowledge on a varied and wide range of products. Experienced in dealing with escalated calls. Expe. rienced in making out bound calls to users to resolve technical issues. Have in-depth knowledge of Windows XP, Microsoft Office, Lotus Notes and industry specific software support and basic user administration. Actively manage and support calls in the call logging system in order to provide a first class support and customer service Have the ability to prioritise workload Be able to work between 4pm - 2am, Mon-Fri total 37.5hours. Pension: No details held.
Occupation
2nd Line IT Support -Back Shift 1103-180
Industry
Computing, engineering and science professionals
Jobtype
fulltime