This Vacancy is being advertised on behalf of Concept IT Ltd who is operating as an employment agency. We are recruiting for an experienced person to work within our service team to respond to customer requests and enquiries in a prompt and efficient manner, meeting demands pro-actively. Day to day duties include Monitor all inbound service requests. Monitor jobs allocated to engineers to ensure completion in line with SLA Monitor clients technical support desk for assistance alerts Enter jobs onto our technical support system Close off completed jobs on all systems when necessary Harvest meter readings on a monthly basis and compile necessary reports To provide first line customer training advice and material To manage product installations, re-sites and removals.. Job Reference 3716 58. Pension: No details held.

Duties required will be as follows; The engineers are given a list of sites that they are required to look after on a monthly basis carrying out various statuary monthly checks such as emergency lighting drop tests and water temperature maintenance temperature recording and the flushing of little used outlets a monthly building fabric check is also carried out on these sites as well as recording the fuel meter readings. Each engineer currently has between eight to fifteen sites each depending on location size and complexity of the site and the engineer and 39;s home address. The different core skills sets are distributed evenly throughout the region we aim to have a Gas engineer a AC engineer and a electrician etc within a fifty mile 60 minutes radius of each other with the intention of these engineers working closely together as a team exchanging skill sets as and when needed on all of the sites the engineers collectively look after. As well as carrying out the...

This vacancy is being advertised on behalf of NRG who is operating as an employment business. Immediate opportunities to commence work in a fast paced contact centre environment. You will provide effective customer service, gathering information on meter readings, card payments, in an effective and courteous manner. Providing guidance and support . on a range of company products and services with in a contact centre environment. Successful candidates will have some proven customer service experience. We have Part Time ongoing temporary positions. Hours of work are working 20 hours per week over 5 working days Monday to Saturday between 8am - 8pm. . Pension: No details held.

Our client is the UK’s largest multi-utility metering services company. They operate on a national basis on behalf of gas, electricity and water companies. Our clients main activity is data collection - recording and processing meter readings and associated consumer, property and meter asset......

Experience will be preferred. Temporary for 6 months. Duties include to obtain meter reading and process the data ensure billing is accurate, complete and on time working quickly and effectively with finance and data management to resolve any billing queries to collate and communicate appropriate customer invoice reports to ensure the integrity of the . sub-contractor service agreements including purchase invoice matching and reconciliation setting up of new sub contractor agreements and cancelling of the terminated agreements as appropriate to provide assistance and guidance to colleagues across the department. . Pension available.

Our client is the UK’s largest multi-utility metering services company. They operate on a national basis on behalf of gas, electricity and water companies. Our clients main activity is data collection - recording and processing meter readings and associated consumer, property and meter asset......

Our client is the UK’s largest multi-utility metering services company. They operate on a national basis on behalf of gas, electricity and water companies. Our clients main activity is data collection - recording and processing meter readings and associated consumer, property and meter asset......